It Senior Operations Manager (itil)

Procter & Gamble (P&G)

Warsaw, Poland
**
Consumer data platform (cdp) operations
Itil processes governance
Technical expertise for issue resolution
** Procter & Gamble is seeking an IT Senior Operations Manager for their Consumer Data Platform in Warsaw, Poland. The ideal candidate will have strong analytical and leadership skills, experience in managing multi-vendor environments, and a passion for IT operations to enhance digital brand building and efficiency. **

Job Summary

  • Co-own the integrated operational model of our CDP with multiple supplier teams, including governance of key ITIL processes.
  • Identify systemic operational challenges, bring technical leadership, and define repeatable SOPs or automation to address them.
  • Drive the continuous improvement of reliability, security, efficiency, and scalability of production systems through software engineering practices.

Matching Summary

Match Score: 75

** Procter & Gamble is seeking an IT Senior Operations Manager for their Consumer Data Platform in Warsaw, Poland. The ideal candidate will have strong analytical and leadership skills, experience in managing multi-vendor environments, and a passion for IT operations to enhance digital brand building and efficiency. **

Skills & Requirements

Must-have

  • Consumer Data Platform (CDP) operations
  • ITIL processes governance
  • technical expertise for issue resolution
  • Site Reliability Engineering practices
  • application and infrastructure monitoring
  • security and access management controls

Nice-to-have

  • analytical and creative problem solving
  • multinational, multicultural, multi-vendor team
  • continuous improvement of reliability
  • innovation opportunities and new business cases

Key Requirements

  • Demonstrated passion and prior experiences in learning to grow additional IT skills
  • Strong analytical skills
  • Strong leadership and communication skills
  • Experience of managing suppliers in outsourcing contracts
  • Previous experience in SAFe/ Agile
  • Knowledge and experience on DevOps/Agile tools
  • Certifications: ITIL4, SREF

Work Rights

Not specified

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