Client Relations Coach

m32.ai

Metro Manila, Philippines
On-site
Prior experience coaching csms
Structured approach to performance improvement
Strong qa background
m32.ai is looking for a Client Relations Coach to enhance the performance of their Customer Success Managers by providing coaching, quality assurance, and training. Candidates should possess experience in coaching client-facing roles, with a preference for former BPO trainers who have a strong background in quality assurance

Matching Summary

Match Score: 85

m32.ai is looking for a Client Relations Coach to enhance the performance of their Customer Success Managers by providing coaching, quality assurance, and training. Candidates should possess experience in coaching client-facing roles, with a preference for former BPO trainers who have a strong background in quality assurance.

Skills & Requirements

Must-have

  • Prior experience coaching CSMs
  • Structured approach to performance improvement
  • Strong QA background

Nice-to-have

  • Former BPO trainer experience
  • Client-facing role experience
  • Elevate team performance focus

Key Requirements

  • Prior experience coaching CSMs
  • Strong QA background
  • Experience in client-facing roles

Work Rights

Not specified

Tailored Resume

Cover Letter