Senior Manager-service Operation

GSK

Bengaluru, India
Managed service provider (msp) operations
Complementary workforce staffing
Supplier relationship management
The role will be accountable for managing the Managed Service Provider (MSP) Operations for several markets, delivering a range of projects/processes in partnership with the business around the sourcing, onboarding and management of the complementary workforce

Job Summary

  • The role will be accountable for managing the Managed Service Provider (MSP) Operations for several markets, delivering a range of projects/processes in partnership with the business around the sourcing, onboarding and management of the complementary workforce.
  • Strategically, the role will be required to drive a culture of continuous improvement to both processes and services and ensure ongoing organizational alignment to the CW Operating Model.
  • Heavy focus on risk, legal and compliance oversight across businesses for complementary workforce contracting, management and payment across GSK business areas.

Matching Summary

The role will be accountable for managing the Managed Service Provider (MSP) Operations for several markets, delivering a range of projects/processes in partnership with the business around the sourcing, onboarding and management of the complementary workforce.

Skills & Requirements

Must-have

  • Managed Service Provider (MSP) Operations
  • Complementary Workforce Staffing
  • Supplier Relationship Management
  • Global Strategy Execution
  • Risk, Legal and Compliance Oversight

Nice-to-have

  • Continuous Improvement Culture
  • Strategic Relationship Building
  • High Learning Agility
  • Dealing with Ambiguity
  • Culturally Diverse Teams

Key Requirements

  • Bachelor's degree
  • 10-15 years of experience
  • Complementary worker end to end source and select processes
  • Complementary Worker laws and regulations
  • Virtual Teams Experience
  • Reporting/Analytical Experience
  • CCWP Certified

Work Rights

Not specified

Tailored Resume

Cover Letter