Customer Engagement Strategist

Jobgether

United States
On-site
Data-driven customer engagement strategies
Multichannel journeys
Behavioral science principles
This role focuses on designing and executing data-driven customer engagement strategies that drive measurable behavior change and improve outcomes

Job Summary

  • This role focuses on designing and executing data-driven customer engagement strategies that drive measurable behavior change and improve outcomes.
  • You will work cross-functionally to create multichannel journeys across email, SMS, push, web, mobile, and offline touchpoints, applying behavioral science principles to enhance customer experiences.
  • This is an opportunity to work in a fast-paced, Agile environment with a focus on innovation, learning, and customer-centricity.

Matching Summary

This role focuses on designing and executing data-driven customer engagement strategies that drive measurable behavior change and improve outcomes.

Skills & Requirements

Must-have

  • data-driven customer engagement strategies
  • multichannel journeys
  • behavioral science principles
  • defining metrics and conducting experiments
  • Agile environment

Nice-to-have

  • customer-centricity
  • innovation and learning
  • cross-functional collaboration

Key Requirements

  • Must have US work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter