As a Clinical Support Specialist, you will be responsible for high-level clinical and technical support to ensure optimal use of the electronic medical record (EMR), with a focus on Epic
Job Summary
As a Clinical Support Specialist, you will be responsible for high-level clinical and technical support to ensure optimal use of the electronic medical record (EMR), with a focus on Epic.
The caregiver serves as a subject matter expert on EMR workflows, offering support to clinicians across Cleveland Clinic.
This position is an excellent opportunity to enhance proficiencies in Epic and explore the endless possibilities at Cleveland Clinic.
Matching Summary
As a Clinical Support Specialist, you will be responsible for high-level clinical and technical support to ensure optimal use of the electronic medical record (EMR), with a focus on Epic.
Skills & Requirements
Must-have
EMR workflow expertise
Epic EMR support
Clinician training and support
EMR troubleshooting and issue resolution
Nice-to-have
Enhance Epic proficiencies
Subject matter expert on EMR
Passion for patient-first healthcare
Key Requirements
Bachelor's degree and 3 years of clinical experience OR Master's Degree and 2 years of experience OR Associate's Degree and 5 years of experience OR High School Diploma/GED and 7 years of experience
Experience supported by license in a medically related field
Strong clinical background and knowledge of patient care setting
ITIL Foundations certification required within 6 months