Service Coördinator Fsm

KONE

Den Haag, Netherlands
Market conform salary; not specified; 41 free days...
Hybrid
Realtime monitoring and planning
Ai-driven planning optimization
Customer and technician coordination
As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring smooth operations from planned maintenance to urgent repairs

Job Summary

  • As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring smooth operations from planned maintenance to urgent repairs.
  • You will be responsible for real-time monitoring and adjustment of the daily technician schedule, optimizing it using AI (FSM) to ensure timely execution of maintenance, repairs, inspections, and breakdowns.
  • KONE offers a varied job at a top employer with a market-conform salary, 41 days off, hybrid working options, and opportunities for training and growth in an informal atmosphere.

Matching Summary

As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring smooth operations from planned maintenance to urgent repairs.

Salary

Market conform salary; Not specified; 41 free days at 40 hours

Skills & Requirements

Must-have

  • Realtime monitoring and planning
  • AI-driven planning optimization
  • Customer and technician coordination
  • On-time execution of tasks
  • MS Office proficiency

Nice-to-have

  • Service-oriented and positive attitude
  • Collaborative and communicative
  • Stress-resilient and priority-focused
  • Innovative and solution-oriented

Key Requirements

  • MBO-4 work and thinking level
  • Full-time availability (40 hours)
  • Experience with customer contact
  • Salesforce experience is a pré

Work Rights

Not specified

Tailored Resume

Cover Letter