The Client Services Administrator supports and maintains in-house computer systems and peripherals. This role involves resolving end user help requests and ensuring SLA expectations are met. The position requires collaboration with analysts and application developers to optimize Citrix deployments
Job Summary
The Client Services Administrator supports and maintains in-house computer systems and peripherals. This role involves resolving end user help requests and ensuring SLA expectations are met. The position requires collaboration with analysts and application developers to optimize Citrix deployments.
Matching Summary
The Client Services Administrator supports and maintains in-house computer systems and peripherals. This role involves resolving end user help requests and ensuring SLA expectations are met. The position requires collaboration with analysts and application developers to optimize Citrix deployments.
Skills & Requirements
Must-have
3 years experience with Citrix
Strong customer service orientation
Ability to troubleshoot hardware and software
Nice-to-have
Strong interpersonal and communication skills
Highly self-motivated and directed
Keen attention to detail
Key Requirements
Bachelor Degree in Information Systems
Experience documenting configuration and process information