Customer Care Representative

Servco Pacific Inc

Hawaii, US
Base: $18.85 - $23.65 ph; bonus/equity: not specif...
Answer inbound phone calls
Schedule appointments by phone
Conduct various outbound calls
The role involves working in a centralized call center to assist customers with scheduling service appointments across Hawaii dealerships

Job Summary

  • The role involves working in a centralized call center to assist customers with scheduling service appointments across Hawaii dealerships.
  • Employees must effectively resolve customer concerns while coordinating transportation needs and conducting outbound marketing calls.
  • Servco Pacific Inc is committed to superior service and empowers people through mobility solutions with over 100 years of history.

Matching Summary

The role involves working in a centralized call center to assist customers with scheduling service appointments across Hawaii dealerships.

Salary

Base: $18.85 - $23.65 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Answer inbound phone calls
  • Schedule appointments by phone
  • Conduct various outbound calls
  • Resolve customer issues
  • Type minimum of 25 wpm

Nice-to-have

  • Positive attitude in fast-paced environment
  • Enjoy helping others
  • Auto service department experience preferred
  • Call center experience preferred

Key Requirements

  • High School Diploma or equivalent
  • Minimum 2 years of customer service experience
  • Flexible part-time schedule Monday through Saturday
  • Basic computer skills required

Work Rights

Not specified

Tailored Resume

Cover Letter