Job Summary

• The Sr Mgr Operations is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders, building and maintaining client relationships, meeting service level agreements, and achieving financial expectations.
• Essential functions include maintaining and growing program revenue, ensuring proficient training and staff development, and overseeing client relationships to facilitate open communications and monitor satisfaction.
• This role requires partnering with Business Development to leverage and expand new business, conducting regular one-on-ones with direct reports, and creating a positive work environment through employee engagement.

Matching Summary

Skills & Requirements

Key Requirements

• Associate's Degree Preferred
• More than ten years of experience
• Two to four years of Progressive Management Experience
• Demonstrated ability to analyze and improve work processes
• Demonstrated ability to coach and develop action plans

Work Rights