Senior Service Engineer/service Engineer

Roche UK

Singapore, Singapore
On-site
Perform installation and maintenance
Troubleshoot diagnostic instruments
Provide field service support
Roche UK is seeking a Senior Service Engineer to join their Diagnostics team in Singapore. The role involves the installation, maintenance, and troubleshooting of diagnostic instruments, with a focus on delivering exceptional customer service

Job Summary

  • Support our diagnostic business across Core Lab, Molecular Lab and Pathology Lab, ensuring our instruments are installed, maintained, and performing at their best across customer sites.
  • Diagnose and resolve technical issues efficiently to minimise system downtime and build strong relationships with customers by understanding their needs.
  • At Roche you can show up as yourself, embraced for the unique qualities you bring.

Matching Summary

Match Score: 85

Roche UK is seeking a Senior Service Engineer to join their Diagnostics team in Singapore. The role involves the installation, maintenance, and troubleshooting of diagnostic instruments, with a focus on delivering exceptional customer service.

Skills & Requirements

Must-have

  • Perform installation and maintenance
  • Troubleshoot diagnostic instruments
  • Provide field service support
  • Customer-focused mindset
  • Willingness to travel within Singapore
  • 7/24 standby rotational basis

Nice-to-have

  • Experience with clinical instruments
  • Strong analytical skills
  • Open dialogue and genuine connections

Key Requirements

  • Diploma or higher in Electronics, Mechatronics, or related field preferred
  • At least 2 years of experience in field service / technical support preferred
  • Fresh graduates welcomed
  • Valid Class 3 driving license
  • Requires use of a personal vehicle

Work Rights

Not specified

Tailored Resume

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