Scale Customer Success Manager

Kolsquare

Paris, France
On-site
Customer management at scale
Digital engagement models
Customer health monitoring
Kolsquare is the #1 Influencer Marketing software solution in Europe, used by marketing professionals for managing KOL Marketing campaigns

Job Summary

  • Kolsquare is the #1 Influencer Marketing software solution in Europe, used by marketing professionals for managing KOL Marketing campaigns.
  • The Scale Customer Success Manager is responsible for driving adoption, retention, and expansion across a large portfolio of customers using mainly one-to-many and automated engagement models.
  • Kolsquare offers full flexibility with full remote work, monthly and quarterly in-person highlights for team building, and a market-linked package.

Matching Summary

Kolsquare is the #1 Influencer Marketing software solution in Europe, used by marketing professionals for managing KOL Marketing campaigns.

Skills & Requirements

Must-have

  • Customer Management at scale
  • Digital engagement models
  • Customer health monitoring
  • Scaled customer journeys
  • Retention targets
  • Digital marketing and social media

Nice-to-have

  • Third language proficiency
  • Benefit Company ambition

Key Requirements

  • 3+ years Customer Management experience
  • Experience managing customers at scale
  • Strong analytical skills with customer data
  • Excellent written and verbal communication
  • Fluent in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter