Talent Connect Tiktok - Cdo 2025

Concentrix

Cagayan de Oro, Philippines
Not specified
High school diploma required
Strong computer navigation skills
Ability to work rotating shifts
Concentrix is seeking a Customer Support Associate I for their Cagayan de Oro location, responsible for delivering customer service through various channels and ensuring customer satisfaction. The ideal candidate should possess strong communication skills, a customer service orientation, and the ability to adapt in a fast-paced environment

Job Summary

  • This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • The role requires ensuring service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolutions.
  • Candidates must be dependable with strong attention to detail and able to tolerate repetitive work in a fast-paced environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate I for their Cagayan de Oro location, responsible for delivering customer service through various channels and ensuring customer satisfaction. The ideal candidate should possess strong communication skills, a customer service orientation, and the ability to adapt in a fast-paced environment.

Skills & Requirements

Must-have

  • High school diploma required
  • Strong computer navigation skills
  • Ability to work rotating shifts

Nice-to-have

  • Three to six months relevant experience
  • Demonstrate empathy with customers
  • Flexible and adapt to changes quickly

Key Requirements

  • High school diploma preferred
  • Three to six months of relevant experience
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

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