Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements
Job Summary
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements.
The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery.
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service.
Matching Summary
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements.
Salary
$50,000 to $100,000 targeted compensation
Skills & Requirements
Must-have
Prospecting 1-2 hours daily
Obtain referrals from families
Build community relationships
Timely client inquiry response
Offer pre-planning solutions
Nice-to-have
Empathy and respect
Genuine concern for families
Collaborate with funeral staff
Key Requirements
High school diploma or equivalent
1-2 years of college or equivalent experience
1-2 years customer service or sales experience preferred