Customer Care And Sales Advisor - I

Hargray Communications Group Inc

Biloxi, MS, US
Fully remote
Customer care concepts
Retention sales methodologies
Respond to inbound inquiries
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly

Job Summary

  • As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including Health from Day One, Life insurance, generous paid time off, and 401(k) with 100% company match.

Matching Summary

As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly.

Skills & Requirements

Must-have

  • Customer Care concepts
  • Retention Sales methodologies
  • Respond to inbound inquiries
  • Telephone-based selling skills
  • Accurately input orders

Nice-to-have

  • Neighborly approach
  • Empathetic listening
  • Collaborative work environment
  • Community support programs

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Working knowledge of Cable One products
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter