This role serves as a strategic partner to maintain strong relationships with local markets and cluster leadership to showcase Technology's value
Job Summary
This role serves as a strategic partner to maintain strong relationships with local markets and cluster leadership to showcase Technology's value.
The incumbent is responsible for managing the Technology Operations budget, overseeing vendor procurement, and ensuring compliance with security standards like ISO27001.
Candidates will act as an escalation point for service operations, driving continuous improvements in service delivery while collaborating with Birlasoft teams.
Matching Summary
This role serves as a strategic partner to maintain strong relationships with local markets and cluster leadership to showcase Technology's value.
Skills & Requirements
Must-have
Manage technology operations budget
Support security implementations and audits
Oversee vendor procurement and compliance
Monitor service levels and KPIs
Collaborate with global technology teams
Nice-to-have
Strong relationship building skills
Experience with disaster recovery planning
Ability to drive continuous improvements
Knowledge of ITSM processes
Commitment to diversity and inclusion
Key Requirements
Experience in technology governance and financial management
Background in security compliance and audit support