It Service Delivery Manager

ConnectWise

Remote
**
Lead end-to-end it delivery initiatives
Enforce enterprise release governance processes
Manage project budgets and cost-effective delivery
** ConnectWise is seeking a remote IT Service Delivery Manager to lead the end-to-end delivery of IT initiatives, ensuring effective project governance and risk management. The ideal candidate should possess strong leadership skills, experience in IT service delivery, and the ability to coordinate cross-functional teams. **

Job Summary

  • The role involves leading the end-to-end delivery of IT initiatives from intake through release while maintaining visibility into scope and dependencies.
  • Candidates will own and enforce enterprise release governance processes, ensuring structured go-live planning and rollback readiness.
  • ConnectWise is a community-driven software company dedicated to the success of technology solution providers with over 45,000 partners.

Matching Summary

Match Score: 75

** ConnectWise is seeking a remote IT Service Delivery Manager to lead the end-to-end delivery of IT initiatives, ensuring effective project governance and risk management. The ideal candidate should possess strong leadership skills, experience in IT service delivery, and the ability to coordinate cross-functional teams. **

Skills & Requirements

Must-have

  • Lead end-to-end IT delivery initiatives
  • Enforce enterprise release governance processes
  • Manage project budgets and cost-effective delivery
  • Coordinate cross-functional agile ceremonies
  • Oversee vendor performance and integration risks

Nice-to-have

  • Strong stakeholder management skills
  • Experience with JAD sessions
  • Ability to drive resolution decisively
  • Commitment to inclusive culture

Key Requirements

  • Experience in IT service delivery leadership
  • Knowledge of release governance and change control
  • Proven track record in vendor risk management

Work Rights

Not specified

Tailored Resume

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