Reservation Agent

Sofitel Brisbane Central

Cairo, Egypt
Not specified; not specified; employee benefit car...
**
Book room reservation requests
Enter accurate information in system
Familiar with pms & rms technology
** Accor is seeking a Reservations Agent for their Sofitel Brisbane Central location in Cairo, Egypt. The role involves providing exceptional customer service while managing guest reservations, maximizing revenue through up-selling, and offering information about hotel facilities. **

Job Summary

  • You will be the beginning of an exceptional guest experience by making guests feel welcome before they arrive.
  • The role involves maximizing revenue through up-selling and recommending property facilities to ensure the best selection for guests.
  • Employees benefit from discounted rates worldwide, learning programs through Accor Academies, and opportunities to grow within the company.

Matching Summary

Match Score: 75

** Accor is seeking a Reservations Agent for their Sofitel Brisbane Central location in Cairo, Egypt. The role involves providing exceptional customer service while managing guest reservations, maximizing revenue through up-selling, and offering information about hotel facilities. **

Salary

Not specified; Not specified; Employee benefit card offering discounted rates

Skills & Requirements

Must-have

  • Book room reservation requests
  • Enter accurate information in system
  • Familiar with PMS & RMS technology
  • Understand regional market dynamics
  • Strong interpersonal abilities

Nice-to-have

  • Prior experience with Opera system
  • Fluency in additional languages
  • Ability to make a difference
  • Passion for hospitality excellence

Key Requirements

  • Experience working with Opera or related systems
  • Fluency in English required
  • Understanding of local competitors and events

Work Rights

Not specified

Tailored Resume

Cover Letter