Customer Service Representative

AmeriVet

Gainesville, GA, United States
Competitive pyy; performance bonuses available; be...
Full-time with possible evening and/or weekend hours
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative (CSR) to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communications, and supporting the medical team, while emphasizing compassion and organization

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • AmeriVet offers tailored development programs, mentorship, and competitive pay including 401(k) matching and student loan assistance.
  • Team members are empowered with resources to thrive in a supportive environment that values their unique skills and passion.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative (CSR) to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communications, and supporting the medical team, while emphasizing compassion and organization.

Salary

Competitive pay; Performance bonuses available; Benefits include health, dental, vision, life insurance, and 401(k) matching

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Experience with practice management software

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with technology and scheduling software
  • Full-time availability including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter