Patient Service Associate Executive (GS Clinic)*(9614) - Alexandra Hospital
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Alexandra, Singapore
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Friendly customer service delivery
Accurate patient registration and discharge
Appointment booking and cashiering duties
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The Patient Service Associate Executive position at Alexandra Hospital involves delivering customer service and facilitating a warm environment for patients. The role includes operational support, patient registration, appointment management, and administrative tasks, while requiring strong communication skills and the ability to multitask in a healthcare setting.
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Job Summary
The role focuses on delivering friendly and efficient customer service to create a warm atmosphere for patients and internal customers.
Key responsibilities include managing the patient journey through accurate registration, appointment bookings, cashiering, and providing chaperone assistance.
This is a 2-year contract position with potential for extension or permanent conversion based on satisfactory work performance.
Matching Summary
Match Score: 75
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The Patient Service Associate Executive position at Alexandra Hospital involves delivering customer service and facilitating a warm environment for patients. The role includes operational support, patient registration, appointment management, and administrative tasks, while requiring strong communication skills and the ability to multitask in a healthcare setting.
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Skills & Requirements
Must-have
Friendly customer service delivery
Accurate patient registration and discharge
Appointment booking and cashiering duties
Chaperone assistance to medical staff
Multitasking in fast-paced environment
Nice-to-have
Proficient in SAP system usage
Ability to speak a second language
Prior hospitality or service industry experience
Team player with strong interpersonal skills
Comfortable working in inpatient wards
Key Requirements
O Levels or Diploma qualification required
Singapore Citizen or Permanent Resident status only
Proficiency in computer skills and multiple systems
Work Rights
Must be Singapore Citizen or Singapore Permanent Resident