Room Service Attendant Winstar World Casino & Resort

Winstar World Casino & Resort

Albuquerque, New Mexico, US
Efficient and courteous food and beverage delivery
Guest satisfaction assurance
Accurate order recording in point of sale
Deliver and serve guests their food and beverage in an efficient and courteous manner, interacting with guests to assure satisfaction and provide personal service with attention to detail

Job Summary

  • Deliver and serve guests their food and beverage in an efficient and courteous manner, interacting with guests to assure satisfaction and provide personal service with attention to detail.
  • Answer phones, greet guests, accurately record orders in Point of Sale, and maintain thorough knowledge of all food and beverage items on the menu.
  • Work as a team with fellow associates and other service departments, responding appropriately to guest requests and communicating them to the Kitchen immediately, while maintaining cleanliness of work areas.

Matching Summary

Deliver and serve guests their food and beverage in an efficient and courteous manner, interacting with guests to assure satisfaction and provide personal service with attention to detail.

Skills & Requirements

Must-have

  • Efficient and courteous food and beverage delivery
  • Guest satisfaction assurance
  • Accurate order recording in Point of Sale
  • Thorough menu knowledge
  • Teamwork with fellow associates

Nice-to-have

  • Personal service with attention to detail
  • Guidance on dining options and attractions
  • Respond appropriately to guest requests

Key Requirements

  • 2-3 years in fast-paced high-end club or restaurant
  • Previous Server or Room Service experience preferred
  • High school diploma or equivalent
  • Basic knowledge of food and beverage preparations
  • Ability to retain and recite menu details
  • Ability to multitask in a fast-paced setting
  • Skillfully carry three entrée plates
  • Lift and transport 10-30 pounds, occasionally 50 pounds
  • Flexible shifts including mornings, nights, weekends, and holidays
  • Sufficient mobility for reaching, bending, stooping, wiping, pushing, and pulling

Work Rights

Not specified

Tailored Resume

Cover Letter