Customer Success Manager – Bilingual (english & Spanish) | Us Based

AssessFirst

New York, United States
Base: $65k annual; bonus/equity: $30k ote; benefit...
On-site
Fluent english and spanish bilingualism
12 months+ in customer success or sales
Technical support issue resolution
AssessFirst is a fast-growing HR Tech company revolutionizing recruitment by analyzing personality and motivation instead of relying on CVs

Job Summary

  • AssessFirst is a fast-growing HR Tech company revolutionizing recruitment by analyzing personality and motivation instead of relying on CVs.
  • The role involves leading seamless onboarding, driving customer adoption, and managing renewals for North and South American clients.
  • Candidates will receive a salary range of $65k plus $30k OTE, full remote work flexibility, and health insurance coverage.

Matching Summary

AssessFirst is a fast-growing HR Tech company revolutionizing recruitment by analyzing personality and motivation instead of relying on CVs.

Salary

Base: $65k annual; Bonus/Equity: $30k OTE; Benefits: Health insurance via Deel, coworking access, 3 offsites

Skills & Requirements

Must-have

  • Fluent English and Spanish bilingualism
  • 12 months+ in Customer Success or Sales
  • Technical support issue resolution
  • Customer onboarding and adoption management
  • Renewals and revenue growth focus

Nice-to-have

  • Passion for psychology and people analytics
  • Empathy and customer-first approach
  • Ability to explain technical concepts simply
  • Strong stakeholder management skills
  • Commercial mindset with upsell focus

Key Requirements

  • Fluent English and Spanish language skills
  • Minimum 12 months experience in relevant role
  • US-based residency required

Work Rights

Must be US based

Tailored Resume

Cover Letter