Customer Service and Sales Support Executive

PRESIDIUM INSTRUMENTS PTE LTD

Singapore
Not specified
Diploma in business or marketing
1 to 3 years customer care experience
Graphic design proficiency
Presidium Instruments Pte Ltd is seeking a Customer Service and Sales Support Executive to provide exceptional customer care and manage multi-channel communications while supporting e-commerce operations. The ideal candidate will have a background in customer service or marketing, proficiency in graphic design, and strong communication skills. This role offers the opportunity to enhance brand engagement through content creation and cross-departmental collaboration

Job Summary

  • The role involves delivering responsive customer care across walk-in, phone, email, and social media channels to maintain a positive brand experience.
  • Candidates will oversee content management and execute order fulfillment processes for the e-commerce website to ensure timely delivery.
  • The position requires designing and producing marketing collaterals including brochures, flyers, and point-of-sales materials to support brand visibility.

Matching Summary

Match Score: 75

Presidium Instruments Pte Ltd is seeking a Customer Service and Sales Support Executive to provide exceptional customer care and manage multi-channel communications while supporting e-commerce operations. The ideal candidate will have a background in customer service or marketing, proficiency in graphic design, and strong communication skills. This role offers the opportunity to enhance brand engagement through content creation and cross-departmental collaboration.

Skills & Requirements

Must-have

  • Diploma in Business or Marketing
  • 1 to 3 years customer care experience
  • Graphic design proficiency
  • Content creation skills
  • Multi-channel communication management

Nice-to-have

  • Experience in diamond or gemstone industry
  • Knowledge of precision engineering
  • Videography capabilities
  • Translation skills
  • Strong time management abilities

Key Requirements

  • Diploma in Business, Marketing, or related field
  • Minimum 1 to 3 years of relevant experience
  • Proficiency in graphic design tools

Work Rights

Not specified

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