Marine Credit Union Careers - Contact Center Specialist Remote

Marine Credit Union

Remote, US
Competitive compensation; comprehensive benefits p...
On-site
2 years customer service experience
Remote work availability
Monday to friday 8 am to 5 pm
This is a fully remote position offering the opportunity to serve credit union members with professionalism and efficiency

Job Summary

  • This is a fully remote position offering the opportunity to serve credit union members with professionalism and efficiency.
  • The role requires resolving member issues with one-call resolution while acting as a liaison between members and back-office departments.
  • Marine Credit Union provides competitive compensation, comprehensive benefits, paid training, and opportunities for internal career mobility.

Matching Summary

This is a fully remote position offering the opportunity to serve credit union members with professionalism and efficiency.

Salary

Competitive compensation; Comprehensive benefits package including PTO and paid holidays; Paid training provided

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Remote work availability
  • Monday to Friday 8 AM to 5 PM
  • One Saturday per month availability
  • Strong computer skills
  • Fraud prevention knowledge

Nice-to-have

  • Previous financial banking experience
  • Sales ability to identify needs
  • Experience in remote settings
  • Post-secondary education preferred
  • Conflict management skills

Key Requirements

  • Minimum 2 years previous customer service experience
  • High School Diploma or equivalent required
  • Availability for Monday-Friday 8AM-5PM and one Saturday monthly
  • Experience with phone-related work highly desired

Work Rights

Not specified

Tailored Resume

Cover Letter