Call Centre - Customer Service Advisor

Urpa

Salford, England, United Kingdom
Base: £26,700; bonus/equity: £31,250 in first 18 m...
Hybrid
Highly organised and resilient
Confident using a pc
Able to follow fca regulations
As a Customer Service Advisor, you’ll be the friendly voice that helps our customers when they need us most

Job Summary

  • As a Customer Service Advisor, you’ll be the friendly voice that helps our customers when they need us most.
  • You’ll help customers understand what’s covered by their policy, sometimes needing to decline requests with empathy.
  • Our benefits are designed to make health happen for our people, including a global wellbeing program.

Matching Summary

As a Customer Service Advisor, you’ll be the friendly voice that helps our customers when they need us most.

Salary

Base: £26,700; Bonus/Equity: £31,250 in first 18 months; Benefits: Not specified

Skills & Requirements

Must-have

  • Highly organised and resilient
  • Confident using a PC
  • Able to follow FCA regulations

Nice-to-have

  • Attentive listener
  • Focused on putting customers first
  • Happy to build relationships

Key Requirements

  • Comfortable working in a busy office environment
  • Able to adapt well to change

Work Rights

Not specified

Tailored Resume

Cover Letter