Business Analyst, Operations Performance (network)

Springhealth66

Remote
Base: $80,000 - $92,000; bonus/equity: not specifi...
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Quality monitoring frameworks
Actionable insights from quality data
Provider operations quality measurement
** Spring Health is seeking a Business Analyst for Operations Performance to enhance the quality and operational excellence within its Provider Operations department. The role involves developing quality monitoring frameworks, translating data into actionable insights, and collaborating with stakeholders to drive meaningful operational improvements. **

Job Summary

  • This role will own core quality measurement, insights, and improvement loops that enable Provider Operations to deliver consistently excellent provider experiences at scale.
  • Develop and maintain scalable quality monitoring frameworks for the Provider Operations department, including sampling strategies, QA rubrics, and calibration processes.
  • The target base salary range for this position is $80,000 - 92,000, and is part of a competitive total rewards package including benefits.

Matching Summary

Match Score: 75

** Spring Health is seeking a Business Analyst for Operations Performance to enhance the quality and operational excellence within its Provider Operations department. The role involves developing quality monitoring frameworks, translating data into actionable insights, and collaborating with stakeholders to drive meaningful operational improvements. **

Salary

Base: $80,000 - $92,000; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) match, PTO, Parental Leave, etc.

Skills & Requirements

Must-have

  • Quality monitoring frameworks
  • Actionable insights from quality data
  • Provider Operations quality measurement
  • Scalable quality measurement systems
  • Data and visualization tools (Looker, SQL, Hex)

Nice-to-have

  • AI for quality workflows
  • Builder's mindset in scaling environment
  • Healthcare operations experience

Key Requirements

  • 2-4+ years of experience
  • Bachelor's degree in Business, Economics, Engineering, or similar
  • Experience building quality measurement systems
  • Proven analytical model development
  • Ability to partner with leadership

Work Rights

Not specified

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