The Resort Manager has direct responsibility for all departments onsite, including front office, HSK, Engineering, and the MVCI P&L
Job Summary
The Resort Manager has direct responsibility for all departments onsite, including front office, HSK, Engineering, and the MVCI P&L.
This position is responsible for maintaining a positive and professional relationship with the Board of the condo where the MVC villas are located.
The Resort Manager will work directly with service providers to assist in anticipating MVCI guest expectations and improving guest service and efficiency.
Matching Summary
The Resort Manager has direct responsibility for all departments onsite, including front office, HSK, Engineering, and the MVCI P&L.
Skills & Requirements
Must-have
MVCI Brand Standards
Operational Procedures/standards
GuestWare (or similar tracking system)
Cost management
Associate engagement
Marriott Business Continuity Plans
Nice-to-have
Positive and professional relationship with condo Board
WTG’s being an important measurement
Win-win situation when hotel and MVCI objectives contrast
Key Requirements
Degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; or 5 years experience in a senior management position within resort operations
Extensive knowledge of rooms operations and/or Holiday Ownership operations
Knowledge of purchasing, inventory controls, supplies and equipment
Knowledge of overall hotel operations
Knowledge of governmental regulations and safety standards
Working knowledge of hotel laws governing operations
Strong organization and strategic planning skills
Financial management skills
Intermediate or advanced computer and system knowledge
Ability to use standard software applications and hotel systems
Ability to evaluate business trends
Ability to creatively execute against the strategy and drive results
Ability to take constructive action without relying on directions from others
Ability to network and build relationships
Ability to exercise flexibility rather than rigid adherence to procedures