Resort Manager

Mvrcareers

Bangkok, Thailand
Onsite
Mvci brand standards
Operational procedures/standards
Guestware (or similar tracking system)
The Resort Manager has direct responsibility for all departments onsite, including front office, HSK, Engineering, and the MVCI P&L

Job Summary

  • The Resort Manager has direct responsibility for all departments onsite, including front office, HSK, Engineering, and the MVCI P&L.
  • This position is responsible for maintaining a positive and professional relationship with the Board of the condo where the MVC villas are located.
  • The Resort Manager will work directly with service providers to assist in anticipating MVCI guest expectations and improving guest service and efficiency.

Matching Summary

The Resort Manager has direct responsibility for all departments onsite, including front office, HSK, Engineering, and the MVCI P&L.

Skills & Requirements

Must-have

  • MVCI Brand Standards
  • Operational Procedures/standards
  • GuestWare (or similar tracking system)
  • Cost management
  • Associate engagement
  • Marriott Business Continuity Plans

Nice-to-have

  • Positive and professional relationship with condo Board
  • WTG’s being an important measurement
  • Win-win situation when hotel and MVCI objectives contrast

Key Requirements

  • Degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; or 5 years experience in a senior management position within resort operations
  • Extensive knowledge of rooms operations and/or Holiday Ownership operations
  • Knowledge of purchasing, inventory controls, supplies and equipment
  • Knowledge of overall hotel operations
  • Knowledge of governmental regulations and safety standards
  • Working knowledge of hotel laws governing operations
  • Strong organization and strategic planning skills
  • Financial management skills
  • Intermediate or advanced computer and system knowledge
  • Ability to use standard software applications and hotel systems
  • Ability to evaluate business trends
  • Ability to creatively execute against the strategy and drive results
  • Ability to take constructive action without relying on directions from others
  • Ability to network and build relationships
  • Ability to exercise flexibility rather than rigid adherence to procedures
  • Effective decision-making skills
  • Strong problem-solving skills
  • Strong communication skills in English
  • Effective influence skills
  • Strong consensus building skills
  • Effective change management skills
  • Strong customer and associate relation skills

Work Rights

Not specified

Tailored Resume

Cover Letter