Customer Success Manager

Workdayspend

Austin, TX, USA
Base: $90,300 - $160,400 usd; bonus/equity: eligib...
Fully remote
Customer success management
Saas solution expertise
Crm and customer success tools
Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work

Job Summary

  • Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work.
  • The Customer Success Manager will support customers through their Workday Adaptive Planning journey by driving adoption, retention, and identifying growth opportunities.
  • Workday offers a flexible work approach combining in-person and remote work, with a culture rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work.

Salary

Base: $90,300 - $160,400 USD; Bonus/Equity: Eligible for bonus and stock grants; Benefits: Comprehensive benefits available

Skills & Requirements

Must-have

  • Customer Success Management
  • SaaS solution expertise
  • CRM and customer success tools
  • Account management and strategic planning
  • Change management practices
  • Renewal and contract negotiation

Nice-to-have

  • Executive level relationship building
  • Strong communication and executive presence
  • Critical thinking and pricing strategy
  • Managing ambiguity in complex environments
  • Collaboration across corporate functions
  • Flexible work environment

Key Requirements

  • 3+ years as a Customer Success Manager
  • 2+ years experience with change management
  • 2+ years using CRM and customer success tools
  • 2+ years account management experience
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter