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AHEAD is seeking a Renewals Manager to lead a team focused on maintaining and growing recurring revenue through effective subscription renewals. The ideal candidate will balance team leadership and direct client engagement, emphasizing operational excellence and customer retention.
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Job Summary
The Renewals Manager is responsible for leading and developing a team of Renewal Specialists to protect and grow recurring revenue.
This role drives operational rigor, forecasting accuracy, and renewal rate performance across assigned segments.
The position serves as a strategic partner to Sales and Customer Success leadership to minimize churn and maximize customer retention.
Matching Summary
Match Score: 75
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AHEAD is seeking a Renewals Manager to lead a team focused on maintaining and growing recurring revenue through effective subscription renewals. The ideal candidate will balance team leadership and direct client engagement, emphasizing operational excellence and customer retention.
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Skills & Requirements
Must-have
Team leadership experience
Renewal strategy execution
Pipeline health management
Forecasting accuracy
Churn mitigation
Nice-to-have
Player/coach role style
Cross-functional coordination
Culture of belonging
Scalable execution mindset
Key Requirements
Experience managing Renewal Specialists
Proven track record in subscription renewals
Ability to allocate time between client support and people leadership