Customer Success Manager - Spanish Speaker

Workiva Inc

Not specified; not specified; not specified
Fully remote
Fluency in spanish and english
2 years of customer success experience
Undergraduate degree or equivalent
Workiva Inc is seeking a Customer Success Manager who is fluent in Spanish and English to drive customer adoption and satisfaction on their platform. The role requires managing customer relationships throughout the customer lifecycle and collaborating with various teams to ensure effective onboarding and support

Job Summary

  • You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle to drive positive business outcomes.
  • The role requires working closely with Implementation, Support, Marketing, and Sales teams to ensure effective onboarding and training throughout the customer journey.
  • Workiva offers a flexible work arrangement with reliable internet access required for remote work and up to 10% travel for team meetings.

Matching Summary

Match Score: 85

Workiva Inc is seeking a Customer Success Manager who is fluent in Spanish and English to drive customer adoption and satisfaction on their platform. The role requires managing customer relationships throughout the customer lifecycle and collaborating with various teams to ensure effective onboarding and support.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Fluency in Spanish and English
  • 2 years of Customer Success experience
  • Undergraduate degree or equivalent

Nice-to-have

  • Experience supporting SaaS applications
  • Financial Services sector customer experience
  • Consultative presentation skills for executives

Key Requirements

  • Minimum 2 years related experience
  • Undergraduate degree or equivalent combination
  • Fluency in Spanish and English languages

Work Rights

Not specified

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