Support Engineer (network & Server)

Capita

Stafford, United Kingdom
Base: £28,000; bonus/equity: not specified; benefi...
Hybrid
Windows server installations
Active directory, dhcp, dns, group policy
Network infrastructure installation and support
The Support Engineer will provide advanced technical support for ICT systems used within primary and secondary schools including servers and wired and wireless networking systems

Job Summary

  • The Support Engineer will provide advanced technical support for ICT systems used within primary and secondary schools including servers and wired and wireless networking systems.
  • The successful candidate will have a drive to develop their knowledge and be keen to learn new skills in diverse technological areas, and show a passion for investigating new technologies that supports the delivery of education in schools.
  • A competitive basic salary (£28,000) The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.

Matching Summary

The Support Engineer will provide advanced technical support for ICT systems used within primary and secondary schools including servers and wired and wireless networking systems.

Salary

Base: £28,000; Bonus/Equity: Not specified; Benefits: Auto-enrolment pension, life assurance, cycle2work scheme, 15 weeks’ fully paid maternity/adoption/shared parental leave, two weeks paternity pay, voluntary benefits

Skills & Requirements

Must-have

  • Windows server installations
  • Active Directory, DHCP, DNS, Group Policy
  • Network infrastructure installation and support
  • Troubleshoot wired and wireless networks
  • Incident management system
  • Customer service ethos
  • Security best practices

Nice-to-have

  • Google for Education support
  • Apple device management
  • Lightspeed and Jamf experience
  • M365 platform understanding
  • ITIL processes and service management tools
  • Experience in educational environments
  • Passion for investigating new technologies

Key Requirements

  • Commissioning Microsoft client/server environments
  • Managing and troubleshooting networking infrastructure
  • Experience with network monitoring and management tools
  • Strong customer focus
  • Ability to meet customer needs and expectations

Work Rights

Not specified

Tailored Resume

Cover Letter