Tend is re-imagining primary healthcare by using a mobile app and exceptional customer experiences to tailor services to individual needs
Job Summary
Tend is re-imagining primary healthcare by using a mobile app and exceptional customer experiences to tailor services to individual needs.
The Practice Manager role offers autonomy, support, and the opportunity to shape how care is delivered while leading clinic operations and teams.
Employees enjoy working in a modern clinic environment with strong regional and central support and opportunities for professional growth within a national network.
Matching Summary
Tend is re-imagining primary healthcare by using a mobile app and exceptional customer experiences to tailor services to individual needs.
Skills & Requirements
Must-have
Leadership of front of house and admin team
Managing daily clinic operations
Supporting clinical and non-clinical teams
Improving systems and processes
Ensuring operational standards and compliance
Using practice management systems and digital tools
Nice-to-have
Proactive mindset with continuous improvement focus
Strong people leadership and communication skills
Ability to manage competing priorities
Building positive workplace culture
Collaborative and forward-thinking environment
Leading with empathy, clarity, and professionalism
Key Requirements
Previous practice manager or healthcare operations experience
Experience in law firm, dental practice, or similar business