Lead, Customer Portfolio Growth Insights & Strategy

Prudential

10+ years growth strategy experience
Salesforce business requirements definition
Propensity modeling and segmentation
This role owns the growth strategy, insight agenda, and decision frameworks across Acquisition, Retention, Cross-sell, Partnerships & Digital

Job Summary

  • This role owns the growth strategy, insight agenda, and decision frameworks across Acquisition, Retention, Cross-sell, Partnerships & Digital.
  • The position is accountable for translating analytics outputs into prioritised actions, stakeholder alignment, and measurable business outcomes.
  • Prudential pledges to create a culture where diversity is celebrated and inclusion assured, supporting people's career ambitions to Connect, Grow, and Succeed.

Matching Summary

This role owns the growth strategy, insight agenda, and decision frameworks across Acquisition, Retention, Cross-sell, Partnerships & Digital.

Skills & Requirements

Must-have

  • 10+ years growth strategy experience
  • Salesforce business requirements definition
  • Propensity modeling and segmentation
  • Executive insight pack creation
  • Cross-functional stakeholder leadership

Nice-to-have

  • SQL and BI tool familiarity
  • Databricks or Azure platform knowledge
  • Financial services background preferred
  • Strong narrative communication skills

Key Requirements

  • 10+ years in growth strategy or customer analytics
  • Proven track record turning analytics into business decisions
  • Experience writing clear business requirements for CRM execution

Work Rights

Not specified

Tailored Resume

Cover Letter