The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships
Job Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships.
The Client Manager will oversee a specific client base, develop and maintain excellent client relationships, and ensure contractual obligations are met while planning and deploying ticketing strategies for future events.
The company is passionate about live entertainment and is committed to building an inclusive culture where all employees can be their authentic selves and thrive.
Matching Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships.
Skills & Requirements
Must-have
client relationship management
ticketing systems knowledge
event day operations support
develop ticketing strategies
client service level agreements
marketing initiatives development
Nice-to-have
strong communication skills
effective listening skills
handle difficult conversations
proactive focus
results oriented
act with integrity
winning teamwork
Key Requirements
12-month fixed term contract
38 hours per week
Must be able to travel to office minimum 3 days a week