Wholesale Service Centre Team Leader

Anglian Water

Peterborough, United Kingdom
Circa £38,813; not specified; not specified py
Lead a team of four advisers
B2b service delivery
Sap and salesforce proficiency
As a Wholesale Service Centre Team Leader, you will lead a team of four multi-skilled advisers, supporting activities related to Inset appointments, Water Supply Licensees, wholesale billing, Maximum Daily Demand (MDD) management, and future market code requirements

Job Summary

  • As a Wholesale Service Centre Team Leader, you will lead a team of four multi-skilled advisers, supporting activities related to Inset appointments, Water Supply Licensees, wholesale billing, Maximum Daily Demand (MDD) management, and future market code requirements.
  • You will foster a high-performance culture, ensuring equivalent, consistent service to all retailers while supporting the transformation of our wholesale operations.
  • As a valued employee, you’ll be entitled to 26 days annual leave plus bank holidays, flexible working options, private health care, and a competitive pension scheme.

Matching Summary

As a Wholesale Service Centre Team Leader, you will lead a team of four multi-skilled advisers, supporting activities related to Inset appointments, Water Supply Licensees, wholesale billing, Maximum Daily Demand (MDD) management, and future market code requirements.

Salary

Circa £38,813; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead a team of four advisers
  • B2B service delivery
  • SAP and Salesforce proficiency
  • Monitor performance and deliver coaching
  • Equivalent handling of retailer enquiries
  • Interpret regulatory requirements

Nice-to-have

  • Foster a high-performance culture
  • Promote continuous improvement
  • Lead safety culture
  • Self-starter, work independently

Key Requirements

  • Team Leader or supervisory role experience
  • Working knowledge of SAP
  • Experience in B2B service delivery
  • Proficiency in SAP, Salesforce, MS Excel, GIS

Work Rights

Not specified

Tailored Resume

Cover Letter