Claims Handler- Green Flag Rescue

Direct Line Group

Leeds, United Kingdom
Base: £26,288; bonus/equity: annual compyny bonus;...
Hybrid
Customer-focused mindset with passion for service
Confidence handling fast-paced target-driven calls
Strong communication skills with professional telephone manner
You will act as the first point of contact for customers experiencing a vehicle breakdown during night shifts

Job Summary

  • You will act as the first point of contact for customers experiencing a vehicle breakdown during night shifts.
  • The role includes comprehensive daytime training followed by a rotating shift pattern of 3 nights one week and 4 nights the next.
  • Employees receive excellent benefits including an employer-contributed pension, annual company bonus, and flexible health insurance options.

Matching Summary

You will act as the first point of contact for customers experiencing a vehicle breakdown during night shifts.

Salary

Base: £26,288; Bonus/Equity: Annual company bonus; Benefits: Employer contributed pension; Discounts on Insurance products

Skills & Requirements

Must-have

  • Customer-focused mindset with passion for service
  • Confidence handling fast-paced target-driven calls
  • Strong communication skills with professional telephone manner

Nice-to-have

  • Contact centre experience beneficial
  • Full UK driving licence advantageous
  • Ability to assess situations quickly

Key Requirements

  • Full UK driving licence (advantageous)
  • Contact centre experience (beneficial)

Work Rights

Not specified

Tailored Resume

Cover Letter