Technical Account Manager I (remote, Bra)

CrowdStrike UK

Market leader in compensation + equity awards; com...
Fully remote
Bachelor's degree or equivalent experience
Experience with windows operating systems
Knowledge of enterprise web technologies
CrowdStrike UK is seeking a Technical Account Manager I for a fully remote position. The ideal candidate will possess strong customer service and technical problem-solving skills, with a commitment to customer success and ongoing self-education

Job Summary

  • The role involves serving as a technical contact, performing quarterly health checks, and managing renewal risks to ensure successful product upsells.
  • Candidates must possess strong technical problem-solving skills and the ability to quickly establish credibility with customers while leveraging internal expertise.
  • CrowdStrike offers market-leading compensation, comprehensive wellness programs, and professional development opportunities for all employees regardless of level.

Matching Summary

Match Score: 85

CrowdStrike UK is seeking a Technical Account Manager I for a fully remote position. The ideal candidate will possess strong customer service and technical problem-solving skills, with a commitment to customer success and ongoing self-education.

Salary

Market leader in compensation and equity awards; Comprehensive physical and mental wellness programs; Competitive vacation and holidays

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent experience
  • Experience with Windows Operating Systems
  • Knowledge of enterprise web technologies
  • Strong customer service skills
  • Excellent technical problem-solving skills

Nice-to-have

  • 3+ years in SaaS Customer Success
  • Fanatical commitment to customers
  • Relentless focus on innovation
  • Collaborative attitude
  • Passion for mission-driven work

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Windows OS knowledge
  • Enterprise web technology knowledge
  • English language fluency
  • Problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter