Technical Account Manager (german Speaking)

Guidewire InsuranceSuite

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German language fluency required
5+ years in program management or customer success
2+ years applied project experience with guidewire core applications
** Guidewire is seeking a German-speaking Technical Account Manager to join their Customer Success and Alliances organization, focusing on building relationships with Guidewire Cloud customers. The role involves technical enablement, managing customer operational experiences, and serving as a liaison among various teams. **

Job Summary

  • The Technical Account Manager will serve as a primary liaison between Guidewire Cloud customers and the Product Development & Operations team to ensure successful post-production operations.
  • This role requires deep expertise in Guidewire core products like PolicyCenter and ClaimCenter to provide technical enablement and manage the path to production for insurance clients.
  • Candidates must demonstrate strong leadership capabilities within a subscription service model while advocating for the Guidewire Cloud operating model and assurance programs.

Matching Summary

Match Score: 75

** Guidewire is seeking a German-speaking Technical Account Manager to join their Customer Success and Alliances organization, focusing on building relationships with Guidewire Cloud customers. The role involves technical enablement, managing customer operational experiences, and serving as a liaison among various teams. **

Skills & Requirements

Must-have

  • German language fluency required
  • 5+ years in program management or customer success
  • 2+ years applied project experience with Guidewire core applications
  • Experience with cloud SaaS/PaaS service models
  • Ability to work remotely with up to 20% travel in EMEA

Nice-to-have

  • Applied DevOps experience preferred
  • Fundamental AWS knowledge preferred
  • Demonstrated ability to embrace AI and data-driven insights
  • Experience with Agile methodologies
  • Proven ability to influence executive stakeholders

Key Requirements

  • German language fluency
  • 5+ years experience in Program Management or Customer Success
  • 2+ years Guidewire application project experience
  • Authorized to work and travel within the EMEA region

Work Rights

Must be authorized to work and travel within the EMEA region

Tailored Resume

Cover Letter