Service Administrator - Preston (atr-m140)

Komatsu Marketing Support Australia Pty Ltd

Preston, Australia
On-site
Service administration coordination
Work order management
Timesheet management
This role is critical in coordinating the day‑to‑day service and administrative activities to ensure customer satisfaction, operational efficiency, and timely month‑end close

Job Summary

  • This role is critical in coordinating the day‑to‑day service and administrative activities to ensure customer satisfaction, operational efficiency, and timely month‑end close.
  • Key responsibilities include managing technician timesheets, work orders, and allocations within Pronto, as well as liaising with customers and ensuring compliance with Komatsu systems.
  • The company offers a variety of benefits including discounts on technology, health services, cars, home & hardware, and travel.

Matching Summary

This role is critical in coordinating the day‑to‑day service and administrative activities to ensure customer satisfaction, operational efficiency, and timely month‑end close.

Skills & Requirements

Must-have

  • Service administration coordination
  • Work order management
  • Timesheet management
  • Customer liaison
  • Month-end close
  • Pronto system experience

Nice-to-have

  • Professional customer-focused approach
  • Ability to work autonomously
  • Collaborative team environment
  • Uphold HSE requirements

Key Requirements

  • Strong administration and coordination experience
  • Sound understanding of field service operations
  • High attention to detail
  • Ability to meet tight deadlines
  • Confidence using computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter