Join Barclaycard Payments as an ITSM Platform Engineer to design and continuously improve the ITSM platform capability that enables modern, risk-based change
Job Summary
Join Barclaycard Payments as an ITSM Platform Engineer to design and continuously improve the ITSM platform capability that enables modern, risk-based change.
The role is hands-on: building workflows, automation, integrations, data models, and control evidence needed to make change safe, observable, auditable, and low-friction for engineering teams.
Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually.
Matching Summary
Join Barclaycard Payments as an ITSM Platform Engineer to design and continuously improve the ITSM platform capability that enables modern, risk-based change.
Skills & Requirements
Must-have
ServiceNow experience
ITSM workflow design
Integration with monitoring tools
CI/CD platforms
Automation scripting
Nice-to-have
AI Ops experience
DevOps practices
Data modeling expertise
Key Requirements
Experience with ServiceNow or equivalent ITSM tooling
Ability to design, configure, and scale ITSM workflows
Experience integrating ITSM platforms with monitoring, CI/CD, and observability systems