Helpdesk Technician

PAE/Amentum

Us, WV, United States
$25.65; bonus/equity: not specified; benefits: hea...
Fully remote
Technical assistance for pc software
Troubleshooting hardware and connectivity
Documentation in trouble-ticketing system
The Helpdesk Technician provides professional support for a diverse user population

Job Summary

  • The Helpdesk Technician provides professional support for a diverse user population.
  • Responsibilities include troubleshooting and training for software and hardware issues.
  • The role emphasizes teamwork and maintaining organizational excellence.

Matching Summary

The Helpdesk Technician provides professional support for a diverse user population.

Salary

$25.65; Bonus/Equity: Not specified; Benefits: Health, dental, and vision insurance

Skills & Requirements

Must-have

  • Technical assistance for PC software
  • Troubleshooting hardware and connectivity
  • Documentation in trouble-ticketing system

Nice-to-have

  • Excellent communication skills
  • Team collaboration
  • Customer service orientation

Key Requirements

  • Associate degree in computer science preferred
  • 2 years of Helpdesk experience preferred
  • Must be able to obtain facility credentials

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter