Global Software Support Engineer Ii - (e2)

Applied Materials

Hillsboro, OR, US
Base: $86,500.00 - $119,000.00; bonus/equity: elig...
Manage customer expectations on software releases
Investigate high value problem systemic bugs
Troubleshoot complex software failures independently
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
  • The role involves independently investigating customer high value problems, systemic bugs, or software failures while collaborating with engineering teams to improve product quality.
  • Candidates will benefit from a supportive work culture that encourages learning, development, and career growth within a leading global company.

Matching Summary

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

Salary

Base: $86,500.00 - $119,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Manage customer expectations on software releases
  • Investigate high value problem systemic bugs
  • Troubleshoot complex software failures independently
  • Collaborate with engineering teams to improve quality
  • Perform customer scenario validation for enhancements

Nice-to-have

  • Develop software training programs for field techs
  • Build consensus with diverse stakeholder groups
  • Lead small projects with manageable risks
  • Demonstrate conceptual expertise in own discipline

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems using multiple information sources

Work Rights

Not specified

Tailored Resume

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