Collector I

Kia of Frisco Inc

Base: $21ph; bonus/equity: $1ph bilingual differen...
Not specified
Outbound collection attempts by phone mail email
Process follow up resolve inbound inquiries
Review accounts for extensions deferments due date changes
Kia of Frisco Inc is seeking a Collector I responsible for managing delinquent accounts through effective communication and negotiation. The role emphasizes customer service, professionalism, and adherence to collections regulations while offering competitive pay and benefits

Job Summary

  • The DFC Collector I is responsible for providing a quality customer experience while collecting and negotiating repayment terms on delinquent accounts 1-60 days past due.
  • Employees must demonstrate professionalism, discretion, and good judgment in all interactions to ensure timely resolution of customer discrepancies and disputes.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 75

Kia of Frisco Inc is seeking a Collector I responsible for managing delinquent accounts through effective communication and negotiation. The role emphasizes customer service, professionalism, and adherence to collections regulations while offering competitive pay and benefits.

Salary

Base: $21/hour; Bonus/Equity: $1/hour bilingual differential; Benefits: Medical Dental Vision Paid Holidays PTO Disability Life Insurance 401(k)

Skills & Requirements

Must-have

  • Outbound collection attempts by phone mail email
  • Process follow up resolve inbound inquiries
  • Review accounts for extensions deferments due date changes
  • Follow up on required customer insurance coverage
  • Meet established call volume account action requirements

Nice-to-have

  • Previous collections experience preferred
  • Ability to multitask while typing and speaking
  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • PC skills including MS Office Excel Word Windows

Key Requirements

  • Basic knowledge of installment loans consumer collections regulations laws
  • Previous collections experience preferred

Work Rights

Not specified

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