The role of this position is to manage the Customer Service Department activities and support the commercial Growth of Saudi market
Job Summary
The role of this position is to manage the Customer Service Department activities and support the commercial Growth of Saudi market.
Oversee daily Customer Service operations to ensure optimal performance, efficiency, and service quality.
Danaher Corporation is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide.
Matching Summary
The role of this position is to manage the Customer Service Department activities and support the commercial Growth of Saudi market.
Skills & Requirements
Must-have
Manage customer service operations
Lead and mentor customer service team
Improve departmental processes
Manage order-to-cash processes
Collaborate with cross-functional teams
Ensure timely revenue recognition
Adhere to export control regulations
Nice-to-have
Continuous improvement mindset
Positive and solution-oriented mindset
Strong attention to detail
Highly flexible and adaptable
Arabic proficiency is a strong asset
Key Requirements
Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or related field
5-10 years of experience in customer service, order management, supply chain, or operations
3-5 years of proven leadership or people-management experience
Proficiency in ERP, CRM, and Order Management Systems