Account Manager

Concentrix

Yokohama, Japan
Manage complex client accounts end-to-end
Renew and expand service contracts
Achieve monthly revenue-based quotas
The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients

Job Summary

  • The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients.
  • This role requires managing the client's customers end-to-end by renewing, expanding, and converting service relationships within the existing customer base.
  • Candidates must achieve revenue-based quotas while acting as a single point of contact to resolve escalated issues and manage external competitive pressures.

Matching Summary

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients.

Skills & Requirements

Must-have

  • Manage complex client accounts end-to-end
  • Renew and expand service contracts
  • Achieve monthly revenue-based quotas
  • Resolve escalated customer issues
  • Negotiate in tough situations

Nice-to-have

  • Build relationships with decision-makers
  • Use data to influence buying process
  • Identify opportunities for additional sales
  • Work collaboratively with multiple partners

Key Requirements

  • Fluent in English (Required)
  • Fluent in Japanese (Required)
  • Experience managing client accounts
  • Proven track record meeting sales quotas

Work Rights

Not specified

Tailored Resume

Cover Letter