Up to $2,800 monthly; not specified; staff discoun...
Full time (5 days work week, flexible hours from tuesday to saturday, 11am – 8pm)
Fluent english and chinese communication
1 year customer service or telemarketing experience
Proficiency in ms word and excel
Phoenix Rise Holdings Pte. Ltd. is seeking a Customer Service Officer to enhance customer engagement and satisfaction through effective communication and support. The ideal candidate should be fluent in English and Chinese, have at least one year of customer service experience, and possess strong teamwork and interpersonal skills
Job Summary
The role involves making outbound calls to promote beauty industry concepts and responding to inbound enquiries via phone, email, and chat.
Candidates will schedule service appointments, handle customer complaints, and collaborate with the team to improve service processes.
The company offers a monthly salary up to $2800, staff discounts at all outlets, and a comfortable office environment near Tai Seng MRT.
Matching Summary
Match Score: 75
Phoenix Rise Holdings Pte. Ltd. is seeking a Customer Service Officer to enhance customer engagement and satisfaction through effective communication and support. The ideal candidate should be fluent in English and Chinese, have at least one year of customer service experience, and possess strong teamwork and interpersonal skills.
Salary
Up to $2800 monthly; Not specified; Staff discounts and privileges
Skills & Requirements
Must-have
Fluent English and Chinese communication
1 year customer service or telemarketing experience
Proficiency in MS Word and Excel
Ability to work Tuesday to Saturday retail hours
Strong negotiation and active listening skills
Nice-to-have
Positive attitude and willingness to learn
Ability to work independently with minimal supervision
Teamwork and interpersonal collaboration skills
Sense of urgency in task execution
Key Requirements
Singaporean, PR, or full working rights
Minimum GCE 'N' Level qualification
At least 1 year of relevant experience
Work Rights
Must be Singaporean, Permanent Resident, or have full working rights