Sr. Customer Success Manager/customer Success Manager- Paradox

stellen-gelsenkirchen.de

Chicago, IL, US
Base: $99,800 - $149,600 usd (chicago); $90,300 - ...
Fully remote
Customer success management
Enterprise saas solutions
Ai-powered software expertise
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work with a flexible schedule combining in-person and remote work.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Salary

Base: $99,800 - $149,600 USD (Chicago); $90,300 - $160,400 USD (other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Not specified

Skills & Requirements

Must-have

  • customer success management
  • enterprise SaaS solutions
  • AI-powered software expertise
  • global cross-functional collaboration
  • client onboarding and training
  • strategic account management

Nice-to-have

  • HR/recruiting software domain expertise
  • executive-level relationship building
  • data analysis and communication skills
  • mentorship of junior team members
  • flexible work environment

Key Requirements

  • 7+ years customer success experience (Sr)
  • 5+ years customer success experience (Manager)
  • experience supporting enterprise SaaS
  • technical understanding of complex software ecosystems
  • ability to travel up to 30%
  • bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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