Base: $102,600 - $222,300 usd annual (varies by lo...
Fully remote
8 years in customer success or account management
3 years leading teams mentoring and coaching
Bachelor's degree required
Stryker Corporation is seeking a fully remote Regional Manager for Customer Success, responsible for leading a distributed team and ensuring customer satisfaction and retention for the Smart Care platform. The ideal candidate will have significant experience in customer success and team leadership, preferably within the healthcare and enterprise SaaS industries
Job Summary
The Regional Manager leads a geographically distributed team supporting Smart Care's largest and most strategic customers.
This role owns customer health, renewal readiness, and expansion outcomes while acting as an escalation point for critical issues.
Candidates must have a minimum of 8 years in customer success with at least 3 years in leadership roles.
Matching Summary
Match Score: 85
Stryker Corporation is seeking a fully remote Regional Manager for Customer Success, responsible for leading a distributed team and ensuring customer satisfaction and retention for the Smart Care platform. The ideal candidate will have significant experience in customer success and team leadership, preferably within the healthcare and enterprise SaaS industries.
Salary
Base: $102,600 - $222,300 USD Annual (varies by location); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
8 years in customer success or account management
3 years leading teams mentoring and coaching
Bachelor's degree required
Nice-to-have
Healthcare industry and enterprise SaaS experience