AIA Australia is seeking a Lead Analyst for their Operations team within AIA Digital+, focusing on enhancing efficiency and innovation through technology and analytics. The role involves providing first-line support to business users, managing incidents and service requests, and leveraging expertise in Power Platform to recommend process improvements
Job Summary
This role serves as the first line of support to respond to queries from AIA's Business Users and provide solutions based on existing knowledge bases.
The position requires specialized expertise in Power Platform to support system implementation and recommend process improvements within Group Applications.
Candidates must be able to troubleshoot and resolve basic technical issues while maintaining robust relationships with key stakeholders.
Matching Summary
Match Score: 75
AIA Australia is seeking a Lead Analyst for their Operations team within AIA Digital+, focusing on enhancing efficiency and innovation through technology and analytics. The role involves providing first-line support to business users, managing incidents and service requests, and leveraging expertise in Power Platform to recommend process improvements.