Customer Service Professional

VELUX Group

De Meern, Netherlands
Competitive salary; benefits: pension, 30 days lea...
**
Excellent dutch language skills
Active listening and questioning techniques
Experience with crm systems
** VELUX Group is seeking a Customer Service Professional to join their hybrid team in De Meern, Netherlands. The role involves providing exceptional customer service via phone and email, assisting customers with inquiries about products, and fostering positive relationships within the organization. **

Job Summary

  • You will serve as the primary contact point for customers via phone and email, providing tailored advice on VELUX products.
  • The role involves building positive relationships across the organization to follow up on customer requests and identify commercial opportunities.
  • VELUX offers a competitive salary package including hybrid work options, 26 vacation days plus 4 ADV days, and pension contributions.

Matching Summary

Match Score: 75

** VELUX Group is seeking a Customer Service Professional to join their hybrid team in De Meern, Netherlands. The role involves providing exceptional customer service via phone and email, assisting customers with inquiries about products, and fostering positive relationships within the organization. **

Salary

Competitive salary; Benefits: Pension, 30 days leave, travel reimbursement; Not specified

Skills & Requirements

Must-have

  • Excellent Dutch language skills
  • Active listening and questioning techniques
  • Experience with CRM systems
  • Ability to identify commercial opportunities
  • Strong team collaboration skills

Nice-to-have

  • Adaptability to fast-changing environments
  • Self-awareness and receptiveness to feedback
  • Interest in sustainable living solutions
  • Technical product knowledge aptitude

Key Requirements

  • Fluency in reading and writing Dutch
  • Affinity for customer service roles
  • Accuracy in decision-making processes

Work Rights

Not specified

Tailored Resume

Cover Letter