Medewerker Servicedesk Ing Commercial Finance

282

Utrecht, Netherlands
Not specified; 13th month salary included; 8% holi...
Hybrid
Mbo-4 diploma in administrative or financial field
Excellent ms excel skills for data analysis
Experience with customer contact via phone and email
ING Commercial Finance is seeking a Medewerker Servicedesk for their Operational Services team in Utrecht. The role involves managing customer inquiries and ensuring data connectivity and process efficiency, with a focus on service orientation and communication

Job Summary

  • You will serve as the primary contact point for customers while coordinating between internal teams and external partners.
  • The role involves setting up, testing, monitoring, and managing data connections to ensure secure and timely file transfers.
  • Employees benefit from a hybrid work model, 25-28 vacation days, and a 13th-month salary.

Matching Summary

Match Score: 85

ING Commercial Finance is seeking a Medewerker Servicedesk for their Operational Services team in Utrecht. The role involves managing customer inquiries and ensuring data connectivity and process efficiency, with a focus on service orientation and communication.

Salary

Not specified; 13th month salary included; 8% holiday pay

Skills & Requirements

Must-have

  • MBO-4 diploma in administrative or financial field
  • Excellent MS Excel skills for data analysis
  • Experience with customer contact via phone and email

Nice-to-have

  • Affinity with data and IT systems
  • Agile Way of Working experience
  • Proactive problem-solving mindset

Key Requirements

  • Minimum MBO-4 diploma
  • Strong proficiency in MS Excel
  • Prior customer service experience

Work Rights

Not specified

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